Metzger Auto Service
We recently traveled through Lincoln, Nebraska on a road trip from San Francisco to Eastern Massachusetts. After we ate lunch I noticed that a check engine light had popped on when I restarted my car. I also noticed a whistling sound. A call to the local Volvo dealer helped us to resolve the whistle but they needed to take until the following Monday (I called on Tuesday at noon) before they could diagnose the engine issue. I found Metzger's online and spoke with Kim, the owner. He said he could look at the car right away. He ran through the diagnostic and determined that the check engine light was related to an accelerator pedal sensor but he felt we could make it to our destination. This he did for no cost. I was very grateful, especially since I was able to confirm with my old mechanic in California that what Kim recommended was spot on. Well, on the way back from his shop the right front axle broke. I called AAA and we took the car right back. Kim said he would look at it and let me know the next day. It was after 6PM when the car was towed back. By the time I received my messages the next morning, Kim had called and said the car was ready and charged us less than $400! Needless to say we were relieved. Well, we made it to Massachusetts, just like Kim said we would. We were thoroughly pleased with the attention to detail, the timeliness and the genuine interest in our well being exhibited by Kim and his staff. I would heartily recommend Metzger's Auto Shop to locals or anyone just passing through. If you want great service, excellent results, timely response and a caring attitude, Metzger's is the place to go. Thank you Kim and staff. You gave us tremendous peace of mind and helped keep the pocket book intact as well. Paul S. East Orleans, MA.